At Quyet, accessible from quyet.eu, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of personal data that is collected and recorded by Quyet and how we use it.
By using our website and making a purchase, you consent to the data practices outlined in this Privacy Policy.
1. Data Controller
- Company Name: Quyet
- Registered Address: Osselstraat 26, 1785 Brussegem, Belgium
- Email Contact: team@quyet.eu
2. Personal Data We Collect
We collect and process the following types of personal data when you interact with our website:
- Personal Identification Information: Name, email address, billing address, and phone number.
- Payment Information: Credit card details and bank account information (we do not store payment details; payments are processed by third-party payment providers).
- Usage Data: Information about how you access and use our website, including IP address, browser type, browsing behavior, and referral data.
- Cookies: We use cookies and similar technologies to track user activity on our site. You can manage your cookie preferences via your browser settings.
3. How We Use Your Data
We process your personal data for the following purposes:
- To complete your order: To process and fulfill your orders, including sending order confirmations, invoices, and updates related to your purchases.
- To improve our services: To analyze website usage, enhance customer experience, and troubleshoot website issues.
- Marketing Communications: With your consent, we may send promotional emails, newsletters, or offers related to our products and services. You may opt-out of these communications at any time.
- Legal Compliance: We may use your personal data to comply with legal obligations, resolve disputes, and enforce our policies.
4. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including the fulfillment of legal, accounting, or reporting obligations.
- Order Data: Personal data associated with completed orders will be stored for at least 5 years for accounting and tax purposes, in line with Belgian law.
- Marketing Data: Personal data related to marketing communications will be kept for as long as the individual remains subscribed or until they request to unsubscribe.
5. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete information.
- Right to Erasure: You may request that we delete your personal data in certain circumstances.
- Right to Restriction of Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data for certain purposes (e.g., marketing).
- Right to Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time by contacting us at team@quyet.eu.
To exercise these rights, please contact us at team@quyet.eu.
6. Data Sharing
We do not share your personal data with third parties except in the following situations:
- Third-party Payment Processors: We use trusted payment processors to handle your payment transactions. These processors will have access to necessary information to complete the payment but are required to keep your data secure.
- Service Providers: We may share your data with third-party service providers (e.g., shipping carriers, email service providers) who help us fulfill orders and provide services to you. These providers are only allowed to use your data to the extent necessary to perform their services.
- Legal Compliance: We may disclose your personal data if required to do so by law or in response to a valid legal request (e.g., a subpoena, court order).
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize your preferences and improve your browsing experience.
You can control cookie settings through your browser. However, please note that some features of the website may not work properly if cookies are disabled.
8. Security of Your Data
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
9. International Transfers
Your personal data may be transferred and stored in countries outside of the European Economic Area (EEA). By using our website and services, you consent to the transfer of your data outside the EEA in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: team@quyet.eu
Address: Osselstraat 26, 1785 Brussegem, Belgium
